Doing More with LessLessons from Listening Social Service Agencies’ Response to the COVID-19 Pandemic
Governments are struggling to do more with less–that’s the key message we took away from our conversations with leaders in social service agencies across the country.
We want to share the story of Santa Cruz’s Human Services Department (HSD) outcomes contracting transformation, in which they moved through the steps we outlined in the first and second blog series. By the end of their two-year engagement with Third Sector that focused on improving their TANF Welfare to Work (WTW) subsidized employment programming, Santa Cruz HSD had built a more collaborative relationship with their two providers and had developed new outcomes and metrics to regularly review and work towards.
What does a low-income community look like? What systems and programs, while often well-intentioned, serve as the foot of oppression for keeping this neighborhood economically poor?
After conducting this power analysis as part of the People’s Institute for Survival and Beyond’s Undoing Racism Workshop, hosted by Living Cities, there was no denying the immense privilege and power Third Sector has to influence systems and their outcomes for low-income communities and communities of color. This was a wake-up call for us. It helped us to understand the role we potentially play in perpetuating systemic inequities