Process EvaluationAn Intermediate Step to Gauge Outcomes and Expedite the Feedback Loop

Thanks to innovations in outcomes-focused contracting “because that’s the way we’ve always done it” is no longer an acceptable reason to continue to operate social programs the same way every year hoping for better results. By linking payments to measurable social outcomes, Pay for Success (PFS) contracting has made data and results integral aspects of any social service. Through multi-year randomized control trials (RCTs), which test the outcomes of a PFS project, social service providers and government funders can finally quantify the impact that their programs are making in the