Our Service Areas
We work with government partners and communities in six areas that collectively determine how well a social service system achieves its intended outcomes:
Data: Technology, methods, frameworks, and behaviors that affect data collection, data analysis, data sharing, and data use
Potential Project Areas: Data-sharing structures, Metrics and measurement structures, Continuous improvement practices
Services: The activities delivered by agencies to improve life outcomes of certain populations within a community
Potential Project Areas: Revised referral & enrollment practices, Revised service guidelines, Continuum of care structures
Funding: The contracting and delivery systems that deploy public funds into communities in alignment with policies
Potential Project Areas: Outcomes contracts, Equity-adjusted funding formulas, Inclusive service provider solicitations, Potential funding sources
Policy: Decisions in legislation, regulations, and official guidance that determine service priorities, restrictions, and funding levels
Potential Project Areas: Rule exploration and clarification, Recommendations to revise SOPs, rules & regulations
Internal Culture: Values, perceptions, and structures that drive people’s behavior within a government agency
Potential Project Areas: Organizational assumptions and agreements, infusion of equity techniques in all other building blocks
External Relationships: Formal and informal ways of interacting, power dynamics, and the level of trust between government agencies, service providers, and community members
Potential project Areas: Inter-agency coordination structures, Community-voice engagement structures
Equity-focused Technical Assistance
Third Sectors commitment to diversity, equity and inclusion means that all our TA is delivered using an equity lens. This means that we:
- Prioritize: Advocate for policies and practices that prioritize resource allocation and support to underserved and marginalized individuals and groups among government agency staff, community partners, and program participants
- Center Voices: Intentionally center the voices and perspectives of underserved and marginalized individuals and groups in decision-making in ways that build accountable relationships
- Consider Implications: Build systems to continuously understand and address implications of resource, policy, and operational decisions (including unintended consequences) on underserved and marginalized individuals and groups
-
- Anti-racist Engagement: Use an anti-racist engagement approach with clients, partners, and communities with a particular focus on empathy, inclusivity, and equity
How We Work
Third Sector’s Outcomes-Focused TA is delivered through a variety of techniques:
Interactive facilitation:
- Collaborative, interactive workshops using adult learning and human centered design principles
- Ongoing virtual consultations in smaller groups
- Focus groups and key informant interviews
- State of the art project management
High-quality materials:
- Reports
- Presentations and webinars
- Contract and procurement redesign
- Economic modeling
- Toolkits, workplans and guides