New Outcomes-Based Contracts Launched in California County of Santa Cruz & Washington State
County of Santa Cruz
After two years of research, assessment, and design, the County of Santa Cruz Human Services Department has launched two new two-year outcomes-oriented contracts with subsidized employment service providers, Goodwill Central Coast and Community Action Board of Santa Cruz County, Inc. These new contracts represent a total of $2.6 million in funding from the County of Santa Cruz Human Services Department, with $323,000 of that funding written into the contracts as “fees for performance” bonuses that will be paid over the two-year period, contingent on achievement of specified outcomes. Visit our blog to learn more here.
Building from work on the ADP, Third Sector will continue to advise DCYF through an agency-wide transition to performance-based contracting, including an outcomes-oriented redesign impacting over 1,200 contracts and $1B in bi-annual spending.
Get Involved in the Better Careers Design Group!
The Better Careers Design Group and Learning Community is a cross-sector group in California organized by Third Sector. Design Group members will collaborate on solutions to address systemic workforce challenges and equity of economic outcomes. Design Group members will partner with the people and communities they serve to investigate challenges within their local workforce system. A virtual Learning Community will include additional organizations who will learn from and follow the progress of the design group.
Sign up for the Better Careers Design Group email list on our website to receive announcements on the application process and the Learning Community, including an invite to the informational webinar on October 3rd 12:00 pm – 1:00 pm Pacific Time.
Third Sector Testifies at
Boston City Council
Third Sector Managing Director, Kristel Kurtz, testified at an August 8th hearing held by the Boston City Council Committee on Public Safety and Criminal Justice. The hearing reviewed grants and city funds available for violence prevention and intervention purposes. Kurtz’s testimony described the importance of focusing contracts on measurable outcomes to achieve results and ensure that impact is being made with the funding available.
Account for Impact
Third Sector’s Brian Beachkofski co-authored “The Free Market Must Account for Environmental and Social Impact” in the Fall 2019 issue of the Stanford Social Innovation Review. “An overarching tenet of impact management is that the people whose lives are most affected by an investment or enterprise must be involved in decisions about what effects to measure and how. This concept is called constituent voice. It may seem obvious, but because ensuring their participation takes time, effort, and expertise, it requires explicit commitment.”
DTA Embarks on System-wide Outcomes Orientation Implementation in Massachusetts
After supporting the Massachusetts Department of Transitional Assistance (DTA) to transition two of its employment services programs to be more client-centered, outcomes-oriented, and aligned with local labor market trends, Third Sector has begun a third phase of work with DTA focused on system-wide implementation. Third Sector is conducting surveys and focus groups with providers, holding interviews and listening tours with local offices, and developing tools and content for statewide systems change and best practice sharing. Third Sector presented lessons learned from our work with DTA to the broader field in a session at the American Public Human Services Association (APHSA) Annual Conference for TANF (cash assistance) and SNAP (food stamps) administrators. Caroline Whistler, H. Kay Howard, and Melissa Wavelet shared examples of supporting state agencies to transition employment services programs to be more client-centered and outcomes-oriented and featured an in-depth case study on Third Sector’s ongoing work with DTA.